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Returns & Exchanges

💧 Returns & Exchanges Policy

At BidetWorld, we want you to love your new bidet as much as we do. If something isn’t quite right, we’re here to help make it right — clean and simple.

🕒 Return Window

You can return most unused products within 30 days of delivery for a full refund or exchange.
To be eligible, items must be:

  • In their original packaging

  • Unused and in resellable condition

  • Accompanied by proof of purchase

🚫 Items Not Eligible for Return

For hygiene reasons, any bidet seat or attachment that has been installed or used cannot be returned.
If the product has been opened but not installed, contact us — we’ll review each case individually.

🔄 Exchanges

Need a different model or have compatibility issues? No problem. We’ll help you find the right bidet for your setup and exchange it quickly.

💰 Refunds

Once your return is received and inspected, you’ll receive an email confirmation.
Approved refunds will be processed to your original payment method within 5–7 business days.

🧾 How to Start a Return or Exchange

Please fill out our quick Returns Request Form below with your email address and order number, and our team will get back to you within 24 hours.

👉 Start Your Return or Exchange

💬 Need Help?

Our support team is happy to assist.
Email us anytime at support@bidetworld.com — we’re here to keep things running smoothly. 💧